Hardware Installation & Troubleshooting
When it comes to your network, ensuring downtime is kept to a minimum has to be top of your list. We can provide onsite support to help troubleshoot network issues and help develop and implement a solution to get you back up and running in the fastest time possible.
Basilisk Data’s team of experienced installation engineers will liaise with the client from start to finish ensuring that all hardware is installed and configured with the minimum of disruption to your systems, in a controlled and orderly manner.
Our engineers are experienced in working with products from Cisco, Nortel, HP and many more. These products include, but are not restricted to:
Storage (SAN, NAS)
Call Managers (VOIP)
Our engineers will also help you keep your documentation up to date by providing post installation reports detailing the work done, issues that arose, potential data centre hall issues. We can also provided updated floor plans and cabinet layouts so the information you are working with is always up to date.
We can provide engineers to manage and control 3rd party companies whilst they are working within your data centres. We will ensure that the 3rd party works to your guidelines, works neatly and safely, and meets your high standards of work with the minimum disruption to your services.